• FREE SHIPPING FOR RM150 & ABOVE
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Shipping Policy


  • You will received Email/Invoice of confirmation once order have been paid.
  • Order will be processed within 2-4 days and post out on weekdays.
  • Courier of choice will be Pgeon Prime Delivery.
  • Please double check your details & address to avoid any inconvenience.

 

Peninsular MalaysiaRM6.29
Sabah/SarawakRM13.90
Free shippingFor orders above RM150


What if my package is lost/long delay/damage?

Long delay might happen on courier side usually due to peak season or depends on your locations. We hope our customer understand that once we post out your item, we hold no responsibilities on your parcel if there is any delays/lost/damage after or during delivery. Any problem with courier during shipment do let us know and we will contact Pgeon prime delivery and do our best to help you out.

Beutbling will not do refund items/cash for damaged item caused by courier. If in any means u received a damage items caused by courier do contact us and send us the photos of proof, we will file a report at Pgeon Prime Delivery for resolve to this matter.

If your package is lost in transit (which is very rare) this is the courier’s responsibilities. In this case you may contact us and send us your tracking number, we will file a report at Pgeon Prime Delivery and do our best to retrieved it back.

 

How do I check my order status?

Simply go to pgeon.delivery and enter your tracking number. Or log in to your user account to track it on our website.


What if I put in the wrong address?

If you have provided an incorrect address and your order hasn’t shipped yet, we will do our best to update your order with the correct address. However, if your order has already been shipped we couldn’t do much, do let me know so that we can email it to Pgeon courier for further assistant. Please double check all addresses before placing an order.


What if my package was returned to the sender?

If your package was returned to us by any reason such as insufficient address provided, you will be responsible for the shipping cost for the package to be sent out again. Please double check all addresses before placing an order. 


Do you ship worldwide?

Yes we do! Just dm us on instagram for more inquiries :)

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